Communication skills

Communication Skills complement Sales and Customer Care skills. Without advanced communication skills, one is always limited. The following are the range of skills we specialise in.

1. Assertiveness - Speaking with confidence

2. The Power in Names

3. How to say no to people

4. Verbal Communication Skills - Tone,
   Speed of speech, Choice of words

5. Telephone communications - the things you never knew about speaking on the phone

6. Report Writing skills

7. Email Etiquette

8. Mobile phone etiquette

9. Communication Modes explained

10. How to deliver a powerful speech

11. Active Listening Skills 

12. Body Language - the secret language

13. Critical Thinking Skills

14. Presentation Skills