Communication skills

Communication Skills complement Sales and Customer Care skills. Without advanced communication skills, one is always limited. The following are the range of skills we specialise in.

  1. Assertiveness - Speaking with confidence

  2. The Power in Names

  3. How to say no to people

  4. Verbal Communication Skills - Tone,
    Speed of speech, Choice of words

  5. Telephone communications - the things you never knew about speaking on the phone

  6. Report Writing skills

  7. Email Etiquette

  8. Mobile phone etiquette

  9. Communication Modes explained

  10. How to deliver a powerful speech

  11. Active Listening Skills 

  12. Body Language - the secret language

  13. Critical Thinking Skills

  14. Presentation Skills


Video Communication Skills