
Communication skills
Communication Skills complement Sales and Customer Care skills. Without advanced communication skills, one is always limited. The following are the range of skills we specialise in.
Assertiveness - Speaking with confidence
The Power in Names
How to say no to people
Verbal Communication Skills - Tone,
Speed of speech, Choice of wordsTelephone communications - the things you never knew about speaking on the phone
Report Writing skills
Email Etiquette
Mobile phone etiquette
Communication Modes explained
How to deliver a powerful speech
Active Listening Skills
Body Language - the secret language
Critical Thinking Skills
Presentation Skills