CLIENT LIST

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The following is a breakdown of the organisations that have recently trusted Paul Vincenti Consultants with their training and development needs.

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HEALTHCARE

Saint James Hospital -Leadership, Heads of Department, Front Desk - https://stjameshospital.com/

Mater Dei hospital (Medical Records Department) – Teamwork, communication skills - https://deputyprimeminister.gov.mt/en/MDH/Pages/Home.aspx

Malta Association of Public Health Medicine - https://maphm.org/

Breast Screening Center Malta -Inter-Team coordination skills https://deputyprimeminister.gov.mt/en/phc/nbs/Pages/Screening-Programmes/Breast-Screening.aspx

Medical Logistics- Pharmaceutical – Sales and Customer Care skills  https://www.cevalogistics.com/

AM Mangion Group – Mission statement workshop and Leadership skill- https://ammangion.com.mt/

MIA Pharmacy – Leadership skills -  https://millermalta.com/outlets/pharmacy/mia

Dental Association of Malta – Leadership skills  https://www.fdiworlddental.org/dental-association-malta

FINANCE

KPMG, Malta– Preparation of candidates for promotion to partner. Training in communications and writing skills for new recruits- General communications and leadership skills - https://home.kpmg/mt/en/home.html

PWC Malta – General Communication skills, Report Writing skills for Leadership – https://pwc.com/mt/en.htm

OTP BANK Albania/Greece – Leadership Skills, Customer Care, Sales and Negotiation skills for Relationship Officers - https://www.otpbank.al/sq/

FIMBANK – General inter-team communication skills. Leadership training. Customer Care and Telephone Techniques skills -  https://www.fimbank.com/en/fimbank_head_office

Bank of Valletta – Customer Care, on-verbal skills, Emotional Intelligence skills - https://www.bov.com/

Atlas Insurance – Sales skills, Phone skills -  https://www.atlas.com.mt/

Jesmond Mizzi Financial Services Ltd -Leadership skills - https://www.jesmondmizzi.com

Banif Bank Portugal (Today known as BNF bank)  – Training new candidates in the roles of mobile bank representatives – Communication, Presentation, Customer Care, Sales and Assertiveness skills - - https://www.bnf.bank

EuroChange Ltd – Sales Process and Lead Generation strategies -  http://www.eurochange.com.mt

HOSPITALITY and LEISURE

Air malta -Leadership Skill – Change Management, Presentation skills, Superior Services skills  https://airmalta.com/en

Radisson Blu Golden Sands – Communicating over the phone and face to face, General Customer Care skills, Communication skills, Leadership skills  https://www.radissonhotels.com/

Hilton Malta – Customer Care, Communication, and Leadership skills https://www.hilton.com/en/hotels/mlahitw-hilton-malta/

Orange Travel Group – Sales through service, Phone skills  https://www.orangetravelgroup.com/

St Julian Hotel – Customer care, Assertiveness, Time Management, non-verbal communication skills, Leadership skills -  https://stjuliansbayhotelmalta.com

Mercure St Julian’s – Leadership skills and coaching https://all.accor.com/hotel/B667/index.en.shtml

Cynergi Health and Fitness Club – Via Customer Service Assured – Customer Service skills - https://cynergi.com.mt

Royal Travel – Customer care and general communication skills face to face and over the phone - https://royaltravel.com.mt

REAL ESTATE

RE/MAX Regions (Skills trained to the following regions include Leadership, presentation skills, Change Management, Recruitment, Real estate Marketing, Sales, Qualification skills, Negotiations, Time Management, Lead Management, Referral Marketing, On-boarding, Luxury market agent Skills)

London

UK South

Scotland

Turkey

Vienna

Portugal

Italy

Albania

Kosova

Hungary

Romania

Slovenia

Croatia

Poland

Switzerland

Sicily

Vienna (Head Office)

Estonia

Ireland

Greece

Malta – Regional Trainer 2007 to 2021

Luxembourg

Montenegro

RE/MAX LLC- USA

ERA real estate (Malta and Turkey) – Leadership and Recruitment strategies, Marketing, Sales, Customer Care, Negotiation skills, and Sales skills. https://www.eramalta.com/Home?lan=en-US

Frank Salt -Marketing, Sales, Negotiation skills and Induction training -  https://franksalt.com.mt/

Zanzi Homes – Induction Training new agents – Marketing, Sales, Customer Service, Communication Skills, Negotiation skills, Leadership skills - https://www.zanzihomes.com/

Dhalia - Induction Training new agents – Marketing, Sales, Customer Service, Communication Skills, Negotiation skills, Leadership skills - https://www.dhalia.com/

Konya, Jordan -Sales, Lead Generation, Qualification Skills, Negotiations, Customer Care - https://konyare.com

AltinEmlak, Turkey -Lead Generation strategies and Change Management - https://altinemlak.com.tr/

Oyster Real Estate -Lead Generation strategies. Qualification skills, Marketing aspects in real estate -  https://oystermalta.com

TELECOMMUNICATION

Vodafone - Customer Service, Communication skills, - https://www.vodafone.co.uk/

GO Malta -Sales, Customer Care, Organisational skills, Assertiveness, Leadership skills https://www.go.com.mt/

Melita Cable TV – Sales and Customer Care https://www.melita.com/

Data Track – Sales and Customer Care over the phone  https://www.go.com.mt/

AUTOMOTIVE

Mizzi Motors of Companies – BMW, Audi, Volks Wagen, Porche, Mini, Range Rover, Jaguar, Mitsubishi, Cupra, Nissan, Suzuki, Seat) – Sales, Customer Care, Phone Skills, Stress Management, Emotional Intelligence, Leadership skills - https://www.mizzimotors.com/brands/

Gasan Zammit Group of Companies ( Honda, Jaguar, Ford, Isuzu, Volvo) – Leadership skills and sales - https://www.zamgroup.com/

Debono Group – Toyota and Lexus -Customer service, Communication skills and Leadership Training - https://debonogroup.com.mt/

RETAIL, MANUFACTURING, TRANSPORT and PRODUCTION

Playmobil – Time Management, Communication skills - https://www.playmobil.de/

Group 4 – Non-Verbal communication. Assertiveness and general communication skills. https://www.g4s.com/en-mt/contact-us

Malta Freeport– Training Leadership and Supervisory Skills, Team Building, Communication skills  - https://www.maltafreeport.com.mt

Debenhams - Sales, Customer Care, Assertiveness and general Communication skills, Leadership skills - https://www.debenhams.com/

Armani Exchange (Trilogy) - Sales, Communication and Customer Care skills - https://trilogy.com.mt/shop/armani-exchange/

Sunday – (Michael Kors, Chiara Ferragni, Roamer, Armani, Gucci, Prada, Prada Sport,Versace) Customer Care skills - https://sunlab.com.mt

BIG MAT, Italy/Malta – Customer Service, Advanced Sales skills, Leadership skills - https://www.bigmat.it/

Terranova – Sales, Customer Care, Assertiveness, Phone skills. https://www.terranovastyle.com/oc_en/

Tally Weijl – Leadership, Sales and Customer Care - https://www.tally-weijl.com

Miller Distributors (WH Smith, Butlers, Remington, Wilkinson Sword, Nature Valley, Russell Hobbs, Trolli, Staedtler – Leadership skills, Supervisory skills, Customer Care skills - 

Square Deal -Sales, Customer Care -  https://www.squaredeal.com.mt/en/retail

Arkadia Shopping mall - Sales, Customer Care, team building -  https://www.arkadia.com.mt/

The Atrium - Sales, Customer Care, Assertiveness and general Communication skills -  https://www.theatrium.com.mt/

Quality Food Marketing – Sales -  https://qualityfoods.com.mt/

Link projects – Sale, Internal Customer Care, Team Building -  https://linkprojects.com.mt/

DIZZ group of Companies – Leadership skills, Customer Care skills -  https://dizz.com.mt/

Join well - https://joinwell.com.mt/

Fino - https://www.fino.com.mt/

Attard Brothers - https://attardbros.com/

Agenda Bookshop -– Leadership skills, Supervisory skills, Customer Care skills - https://millermalta.com/outlets/agenda-bookshop

Farsons Group – Face-to-Face Communication Skills, Body Language, Assertiveness, Team building. https://www.farsons.com

Franks the Perfumery-  Leadership skills, sales and Customer Care skills- https://franks.com.mt/

Homemade Department stores- Leadership skills, Customer Care skills - https://www.homemate.com.mt/

FORM- Sales, non-verbal and verbal communication skills, team-building - https://form.com.mt

Vivo bathrooms – Customer Care skills, Sales skills, Leadership skills - https://vivo.com.mt

Burmarrad Commercials – Customer care skills- Dealing with Demanding Customers - https://burmarradgroup.mt

Sterling Jewelers – Customer care skills- Dealing with Demanding Customers, sales Skills, Communication Skills - https://www.sterlingjewellers-shop.com

DIGITAL SOLUTIONS

Vioside - Sales and Lead generation/management skills -  https://www.vioside.com

GFI Software solutions – Communication skills -  https://www.gfi.com/

Apple Icentre – Customer Care, Assertiveness, Communication, and Leadership skills - https://www.icentre.com.mt/

ARCHITECTURAL FIRMS

AP – Leadership and communication skills - http://aparchitects.net/

AOM - Leadership skills, Inter-Team Communication

TBA Periti - Leadership and communication skills -  https://www.tbaarchitects.com/

LEGAL

GVZH Advocates- Leadership 

Chetcuti and Cauchi Advocates – Leadership skills, Sales skills, Negotiation skills, Advanced communication and Customer Care skills - https://www.ccmalta.com/

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